ACU will be closed on Thursday, November 28, and Friday, November 29, 2024 in observance of Thanksgiving. Have a Happy and Blessed Thanksgiving!

Online Banking

Business

Grow Your Business

Let us help you find the right products and services for your growing business

Learn More

Learn More

Own Your Journey

At Ashland Credit Union, we embolden our members to achieve their financial goals. Along life’s journey, you can count on us for guidance as you strive for financial wellness.

Your life is your journey…Own It!

Learn More

Person using a tablet
Person using a tablet
Home > Own Your Journey > Contact Us

Contact Us

Mailing Addresses

  • Ashland Credit Union, 305 Martin Luther King Jr. Blvd., Ashland, KY 41101
  • Deposits/Loan Payments: Ashland Credit Union, P.O. Box 391, Ashland, KY 41105
  • Visa Payments: Ashland Credit Union, P.O. Box 37603, Philadelphia, PA, 19101-0603

Locations & ATMs

Phone Numbers

  • Lost or Stolen Visa/Debit/ATM: 1-888-918-7811
  • Lost or Stolen Visa Credit: 1-866-820-5826
  • Activate Visa Debit or Change PIN: 1-866-985-2273, Outside of the United States Call Direct: 1-531-262-5314
  • Collections Department: 1-800-325-3573

We Want To Hear From You

Please do not send personally identifiable information via this form. We are not permitted to take action on your account from a website or email request.

* Required Fields
Email is not a secure form of communication. Please do not include any personal information in your email to ACU.
Security Code: